Communications Unit Training Supervisor

Requirements & Qualifications:

• High school diploma or GED
• Minimum age: 18 
• Must reside within 30 statute miles of Kansas City, Missouri city limits during employment
• Successful completion of medical, physical fitness, psychological evaluations, and CVSA test
• Minimum of 5 years experience working as a dispatcher
• Current valid driver’s license
• Previous typing, data entry experience and a working knowledge of Microsoft Excel, PowerPoint, and Word
• Familiarity with department policies and procedures
• Above average knowledge of law enforcement procedures, CAD, the principles and practices of effective staff supervision and motivation
• Ability to develop and maintain cooperative and professional working relationships with fellow employees, representatives from other departments, and supervisors
• Ability to use logic and reasoning to reach conclusions and approaches to problems
• Ability to use judgement and decision-making skills to evaluate situations, establish priorities, and resolve matters
• Ability to think quickly and work under stressful conditions
• Ability to actively listen and communicate effectively and follow verbal and written instructions
• Ability to effectively supervise employees and remain calm in emergency situations; deal with hostile, abusive, and irrational individuals

   

  Physical Requirements:

Position requires use of the telephone, the ability to hear, performing stationary work at a computer, the ability to use a foot pedal and sitting and/or standing at the designated communications supervisor console. Position requires light lifting (5-20 pounds) frequently and may have to occasionally lift up to 50 pounds. Incumbent must have the ability to kneel and crawl in tight spaces to check wiring and connections periodically. Must be able to walk and/or stand for prolonged periods of time during community activities and/or presentations.