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Computer Services Analyst II, Microsoft 365 Developer

Starting Monthly SALARY: $5,940

Listing Expiration Date: 

November 6, 2025

Applicants must upload a resume and cover letter outlining their qualifications for this position with their application.

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Brief Job Description

  • Administer and maintain all aspects of the Microsoft 365 suite, including Azure Active Directory, Exchange Online, Teams, SharePoint, OneDrive and Microsoft Intune
  • Provide Tier 2 and 3 support for Microsoft 365 services, working with users to troubleshoot and resolve issues efficiently.
  • Implement and enforce security and compliance policies across Microsoft 365 services.
  • Collaborate with IT leadership to evaluate and implement new Microsoft 365 features and services.
  • Automate routine administrative tasks using PowerShell scripting.
  • Maintain documentation related to configuration, processes and policies.
  • Support identity and access management including multifactor authentication and conditional access policies.
  • Participate in system upgrades, maintenance and monitoring.
  • Assist with onboarding and offboarding processes related to M365 accounts and permissions.
  • Maintain reliable and predictable attendance.  May be required to work flexible hours and/or mandatory overtime for special projects.
  • Continue to advance skills through continuous proficiency development.
  • Perform related duties as required.
  • See full job description here.

Requirements & Qualifications:

  • Bachelor’s Degree in Information Technology, Computer Science or comparable field; equivalent combination of education and related work experience will be considered.

  • Industry certifications are desirable (e.g., Microsoft 365 Certified: Administrator Associate, Security Administrator, or Enterprise Administrator Expert).

  • Proficiency in administering Microsoft 365 including:

o   Exchange Online, Teams, SharePoint, OneDrive

o   Microsoft Entra ID (formerly Azure AD)

o   Microsoft Intune (Endpoint Management)

  • Experience with PowerShell scripting for automation and management.

  • Working knowledge of Windows Server, networking fundamentals and security best practices.

  • Familiarity with Microsoft 365 compliance and governance tools (e.g. Purview, Defender).

  • Ability to manage multiple priorities in a dynamic environment.

  • Excellent customer service and the ability to communicate effectively with non-technical users.

Incumbent will be required to complete a post offer, pre-employment testing per Department Policy.

Physical, Cognitive, and Psychological Requirements:

  • Must meet department-established physical, cognitive, and psychological health standards

  • Position is primarily sedentary and involves working at a computer the majority of the day. 

  • May be required to occasionally lift and move IT equipment up to 50 lbs. 

  • Availability for after-hours support or maintenance may be required.