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Computer Services Specialist I, Camera Support Technician

STARTING MONTHLY SALARY: $4,011

Listing Expiration Date: 

September 5, 2025

**Applicants must upload a cover letter and resume with their application.**

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Job Description Summary

  • Provide tier 1 technical assistance and problem solving to users of the Genetec Video Management System.  Maintain work tickets, requests and tasks as reported.
  • Install, troubleshoot, and maintain internal facility video cameras, external video cameras, ALPR cameras, and wireless broadband backhaul solutions.
  • Review the needs & compatibility, provide cost estimates, technical advice, and standards & procedures, for camera related infrastructure to include cellular routers, switches, and wireless radios.
  • Maintain ALPR Section inventory of computers, cameras, peripheral equipment, and provide documentation of fixed assets for the department’s inventory.
  • Maintain reliable and predictable attendance. Must have the ability to work flexible hours and willingness to respond to crime scenes and critical incidents.
  • Perform related duties as required.

Requirements & Qualifications:

  • High school diploma or equivalent

  • Must reside within 30 statute miles of Kansas City, Missouri city limits during employment

  • To successfully perform the essential functions of this position, the incumbent must possess a high school diploma or equivalent, and have technical computer training.

  • The position requires a minimum of one year of experience in personal computer installation & support or video camera installation & support.

  • Incumbent must be knowledgeable with local area network installation and administration.

  • Additionally, incumbent must be able to obtain the CompTIA A+ certification by the completion of the six month probationary period.

  • Incumbent must have the ability to establish and maintain effective working relationships with department members, vendors, and the public.

  • A valid driver’s license and a good driving record are required.

Physical, Cognitive, and Psychological Requirements:

  • Must meet department-established physical, cognitive, and psychological health standards

  • The incumbent must be able to lift up to 50 pounds, bend, kneel, and climb stairs and ladders with equipment on a daily basis.

  • Incumbent must be able to work in all types of weather conditions when outdoors deploying electronics.

  • Position operates in a standard office environment 50% of the time; remaining 50% is spent in a vehicle, outdoors, and at other department facilities.

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