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Field Service Technician

STARTING MONTHLY SALARY: $3,842

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Requirements & Qualifications:

  • High school diploma or GED
  • Must reside within 30 statute miles of Kansas City, Missouri city limits during employment
  • Successful completion of medical, physical fitness, psychological evaluations, and CVSA test
  • Be able to clearly express themselves in both written and oral formats
  • Knowledge of basic electronics and communication electronics is required. 
  • Have knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN) and proficiency in computer network installation
  • Proficiency with general purpose test equipment including, but not limited to communications service monitor, spectrum analyzer, antenna and cable analyzer, and multi-meter
  • Must have a current valid driver’s license.

Experience:

  • Must have successfully completed a two-year curriculum
    in electronics communication or electronics engineering from an accredited college or university, or have equivalent work experience
  • At least 2 years of P25 land mobile radio system experience is preferred

Supervisory Responsibility:

  • None

Physical, Cognitive, and Psychological Requirements:

  • Must meet department-established physical, cognitive, and psychological health standards
  • Position requires heavy lifting (over 50 pounds) occasionally. and lighter lifting (5 to 50 pounds) frequently. 
  • Low levels of exposure to hazardous materials and working conditions exist.
  • Most work is performed indoors with occasional jobs outdoors in all weather conditions. Must have the ability to work in
    extreme temperatures and all types of weather conditions.
  • Will work prolonged periods requiring standing, bending, reaching, kneeling, or lifting.
  • Must have the dexterity to manipulate small parts in awkward positions such as under an automotive dashboard.
  • Must have the ability to distinguish color-coded electronic wiring for connectivity and have the ability to read the fine print on connections and terminals.
  • Must have the ability to hear clearly enough to discern voice transmissions and distinguish signal quality of radio
    transmissions in a noisy environment.

Access full job description here.

Brief Job Description

  • Perform in the field or on the bench, repair services on radio base stations, consoles, microwave networks, computer networks and other equipment.
  • Configure software to ensure proper operation of radio system, microwave network, consoles, and emergency equipment.
  • Perform in the field PM per schedule.
  • Perform component level repair of communications equipment, and other electrical equipment for public safety, public service, and other agencies as required.
  • Configure routers, switches, firewalls, multiplexers, and microwave network to support radio and 911 systems.
  • Interpret and update as-built diagrams for the radio and microwave networks.
  • Maintain or supervise the maintenance of support equipment such as generators, tower lights, UPS and battery systems, and air conditioning units.
  • Clearly state service required and action taken in a work ticket. Create basic documents in Microsoft Word.
  • Must have the ability to respond to emergencies on a
    24-hour basis, work overtime as needed, work weekends or holidays routinely.
  • Must have the ability to work indoors or outdoors in extreme temperatures or weather conditions.
  • Assist in various other projects and assignments as required.