Patrol Desk Clerk
STARTING MONTHLY SALARY: $3,033
Requirements & Qualifications:
- High school diploma or GED
- Must reside within 30 statute miles of Kansas City, Missouri city limits during employment
- Successful completion of medical, physical fitness, psychological evaluations, and CVSA test
- Previous typing and data entry experience
- Must have telephone skills, knowledge of Microsoft Word, email and web browser software
- Position requires accurate spelling and grammar skills
- Must be able to multi task and perform well under moderately stressful conditions at times
- Ability to actively listen and communicate effectively
- And, the ability to follow verbal and written instructions
Experience:
- None required
Supervisory Responsibility:
- None
Physical, Cognitive, and Psychological Requirements:
- Must meet department-established physical, cognitive, and psychological health standards
- Position is primarily sedentary and incumbent may be required to sit for prolonged periods of time
- Must have hand dexterity to type reports and the ability to hear citizens clearly
- May be required to lift up to 25 lbs. occasionally.
Brief Job Description
- Receive information; prepare appropriately classified typed and written reports with a high degree of accuracy
- May take complaint reports from citizens in person and instruct citizens on formal complaint procedures
- Treat upset citizens tactfully and professionally, assist in calming them, and determine appropriate entity to resolve the situation
- Type incident reports, memorandums, and interdepartmental communications
- Collect and record monies due on criminal history checks, sales of reports, and bonds
- Assign case report numbers; check parties in computer; complete phone-in court time and overtime vouchers
- Scan and index documents
- Answer and route incoming phone calls; must have the ability to recognize calls requiring a police response, determine if the call is an emergency or non-emergency and route accordingly
- Receive, recover, appropriately package property received from citizens
- Interact with officers, citizens, and bonding agents to obtain information to complete bonding of an arrest
- Collect bond money and prepare bond packets
- Perform miscellaneous office tasks such as distributing mail, routing reports, filing, entering and transmitting messages, and logging reports
- Assist citizens with routing and appropriate travel directions, requiring the ability to read maps
- Perform data uploads from various systems (i.e., in-car cameras, body cameras, etc.)
- Make copies of footage captured on DVD’s, CDs or thumb drives prior to recovering them as evidence
- Perform related duties as required