Watch Center Call Taker

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Ensure all SAFETNet conflicts are resolved in a timely manner
Utilize available resources to effectively assist with preliminary requests for case support from all participating law enforcement agencies
Maintain confidentiality regarding sensitive or confidential information
Respond to calls quickly, accurately and in a professional manner
Apply specialized terminology
Create, update and verify database entries, ensuring all records are accurate and up to date for ongoing investigations and deconfliction.

Must reside within 30 statute miles of Kansas City, Missouri city limits during employment
To successfully perform the essential job functions of this position, the incumbent, must be at least 18 years of age, possess a high school diploma or equivalent and have the ability to:
- effectively perform the essential job functions and standards of the Watch Center Call Taker;
- develop and maintain cooperative and professional working relationships with fellow employees, representatives from other departments, and supervisors;
- use logic and reasoning to reach conclusions and approaches to problems;
- use good judgement and decision-making skills to evaluate situations, establish priorities, and resolve matters;
- actively listen and communicate effectively;
- follow instructions and relay information; and
- be eligible for employment through the DEA. See the DEA website for further information including past drug use: https://www.dea.gov/how-to-apply/employment-eligibility.

Position requires the ability to hear, use the telephone, and perform stationary work at a computer screen and keyboard. Incumbent will be required to sit/stand at a designated console for prolonged periods of time, type information into computer terminal.