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Scam of the Week: Don't Wish for This Smish

Publish Date 02/13/2025

In a recent text message phishing (smishing) scam, cybercriminals send you a text that appears to be from the U.S. Postal Service (USPS). The text says that you have a package at the post office that cannot be delivered due to an incomplete address. The message contains a PDF file and directs you to open it to complete your address. 

You are then directed to click a button in the PDF file, which takes you to what appears to be a USPS web page. The page instructs you to enter your address, personal data, and credit card number so the USPS can attempt to redeliver your package. The catch is there never is a package. The USPS page is actually fake and controlled by cybercriminals. If you enter any information here, cybercriminals will be able to steal it immediately!

Follow these tips to avoid falling victim to a smishing scam: 

  • This smishing scam claims to be from the USPS but be wary of any unsolicited text messages from unknown numbers. If you aren’t sure if a message is legitimate, delete or report it.
  • Don't reply to unexpected text messages, even to say "STOP" or "unsubscribe." If you have any questions regarding delivery, contact your local post office directly. 
  • Never click on any attachments or links from suspicious text messages or emails.