HR - Employee Relations Specialist

STARTING MONTHLY SALARY: $5,077

Listing Expiration Date: 

June 4, 2026

Applicants must upload a cover letter and resume with their application.

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 Administers the internal complaint program for Title VII/EEO discrimination, harassment, retaliation, and other workplace complaints, including formal and informal resolution processes.  Provides guidance to Department members, supervisors, and command staff regarding Department complaint policies and procedures.

Conducts intake meetings with complainants and respondents.  Explains and answers questions on formal or informal resolution processes. 

Conducts formal investigations or assigns the complaint to an internal or external investigator for investigation, as appropriate.  Drafts investigation reports for management review.  Prepares Requests for Incident Review to initiate discipline for substantiated complaints. 

 Maintains and updates case information and documentation in the internal complaint management system. 

Assists with the development and delivery of employee relations-related trainings for commanders and members.

Interprets and explains Department personnel policies and procedures. Participates in the development and revision of policies and procedures to ensure compliance.

Collaborates with the Employee Relations Manager to implement conflict resolution strategies and provide guidance to all Department members.

Implements initiatives to promote and support employee engagement, satisfaction, and retention.

Assists supervisors and commanders with the performance management process, including the development of performance improvement plans.

Stays up-to-date on relevant laws, regulations, and trends related to employee relations.

Must have the ability to work with highly sensitive information in a confidential and professional manner, and maintain the information as such.

Maintains reliable and predictable attendance.  May be required to work flexible hours, overtime and/or weekends periodically to meet Division needs.

Perform other related duties as required or assigned.

 

 

Requirements & Qualifications:

To successfully perform the essential functions of the position, the incumbent must possess a high school diploma or equivalent and a four-year degree from an accredited college/university in a related field.  Requires experience handling employee relations matters including but not limited to interpersonal conflict in the workplace, employee complaints, allegations of discrimination/harassment, policy guidance, and engagement & development.

Position requires coordinating, problem-solving, and decision-making skills as well as strong verbal and written communication skills. Incumbent will work independently and must have the ability to communicate effectively, manage time and maintain effective working relationships with department members and outside resources.

Incumbent is required to have a strong command of various word processing programs, software packages, internet-based communication platforms, databases and spreadsheet preparation.

The incumbent will be required to complete post offer, pre-employment testing per Department Policy.

 

Physical, Cognitive, and Psychological Requirements:

Position requires the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination & manual dexterity necessary to operate a computer, telephone, and office equipment.  Incumbent will be subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, squatting and repetitive motion.